PRODUCT CARE & REPAIR
HOW TO CARE FOR YOUR JEWELRY
Jewelry like art is fragile and must be taken care of with love and attention. Here are a few tips on how to care for your jewelry.
- Always place jewelry in their box or a bijouterie box if you have one.
- Chain necklaces must be kept apart in order to avoid tangling of chains
- High end pieces should not be worn at intense activities
- Gold jewelry can be cleaned with warm water (not boiling) and a little soap
PRODUCT REPAIR
In case a jewelry bought from our stores or online is damaged we are happy to repair it for you.
- You may contact us online and inform us or visit our stores
- The Anatol guarantee is required in order for you not to be charged
- The jewel piece will first be inspected and you will be informed whether you will be charged or not for the repair.
- If the product is deemed faulty, we will replace the ietm with a new one or offer you store credit equal to the items price. Please note that cash refunds are not part of our policy.